Legal
Privacy Policy
This policy applies to all visitors and users of pridetradingacademy.com and describes how we handle your personal information in compliance with India's Digital Personal Data Protection (DPDP) Act, 2023.
1. Who We Are
Pride Trading Academy ("we", "us", "our") is a stock market education and mentorship service based in India. We operate the website at pridetradingacademy.com.
For privacy-related queries, contact us at: support@pridetradingacademy.com or call 9398186017.
2. What Information We Collect
We collect only the information you voluntarily provide through our Enquiry Form:
- Full Name — to personalise our callback
- Mobile Number — for our team to contact you
- Village / City — to understand your location
- Trading Experience — to recommend the right program
- Your Query — to prepare for your consultation
We do not collect payment details, Aadhaar, PAN, or any sensitive financial information through this website.
3. How We Use Your Information
- To call you back regarding course enquiries or account opening support
- To send you a confirmation email via our Hostinger mailbox
- To improve our services based on the type of queries received
We do not sell, rent, or share your personal data with third parties for marketing purposes.
4. Third-Party Services We Use
- Google Fonts — loads fonts from fonts.googleapis.com (no personal data shared)
- YouTube — embedded video links; YouTube's own privacy policy applies
- WhatsApp — community links; WhatsApp's privacy policy applies when you join
- 5Paisa — account opening links; 5Paisa's privacy policy applies when you click
- Chart.js CDN (jsDelivr) — loads the calculator charting library
5. Data Retention
Enquiry data is retained in our email inbox for a maximum of 12 months from the date of submission, after which it is deleted. We do not store form data in any database on this website.
6. Your Rights (Under DPDP Act 2023)
As a data principal, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request erasure of your data
- Withdraw consent at any time
- Raise a grievance with our nominated Data Protection Officer
To exercise any of these rights, email us at support@pridetradingacademy.com. We will respond within 30 days.
7. Cookies
This website does not use tracking cookies or advertising cookies. We do not use Google Analytics or Facebook Pixel at this time. The only browser storage used is for calculator state (stored locally in your browser and never sent to our servers).
8. Security
All data is transmitted over HTTPS (SSL). Our email infrastructure is hosted on Hostinger's secure servers. We apply reasonable technical measures to protect your information.
9. Children's Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect data from minors. If you believe a minor has submitted data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page will reflect any changes. Continued use of the website after changes constitutes your acceptance of the updated policy.
11. Contact Us
For any privacy-related concerns:
- Email: support@pridetradingacademy.com
- Phone: 9398186017