Legal
Refund Policy
We want every student to feel confident enrolling with us. Please read our refund policy carefully before making a payment.
1. Course Fee Payments
All course fees paid to Pride Trading Academy are for access to educational content, live sessions, mentorship, and community support as described in the respective program details. Fees are quoted in Indian Rupees (INR) and are inclusive of all applicable taxes unless stated otherwise.
2. Refund Eligibility
| Cancellation Timeframe | Refund Amount |
|---|---|
| Within 24 hours of payment (before batch starts) | 100% refund |
| 2–7 days before batch start date | 50% refund |
| After batch has started | No refund |
| No-show / non-attendance | No refund |
3. Non-Refundable Items
The following are strictly non-refundable under any circumstances:
- Registration or enrolment fees (if charged separately)
- Course materials, PDFs, or digital downloads once accessed
- WhatsApp community or group access fees
- Any fees paid for completed sessions or workshops
4. How to Request a Refund
To initiate a refund request, contact us within the eligible timeframe:
- Email: support@pridetradingacademy.com with subject line "Refund Request – [Your Name]"
- Phone: 9398186017 (Mon–Sat, 10 AM – 6 PM)
Please include your full name, registered mobile number, payment reference number, and reason for cancellation in your request.
5. Refund Processing Time
Approved refunds will be processed within 7–10 business days from the date of approval. Refunds will be credited to the original payment method used at the time of enrolment.
6. Batch Rescheduling by Pride Trading Academy
If we cancel or reschedule a batch due to unforeseen circumstances, enrolled students will be offered:
- A full transfer to the next available batch at no extra cost, or
- A full refund of the course fee paid
7. Disputes
If you believe a refund was wrongly denied, please write to support@pridetradingacademy.com. We aim to resolve all disputes within 14 business days.
8. Contact
For refund-related queries:
- Email: support@pridetradingacademy.com
- Phone: 9398186017